Frequently Asked Questions
We continue to receive some of the same questions from our visitors coming to Grand Turk. We feel that the below Frequently Asked Questions section will assist you regarding information about your visit to the cruise center and Grand Turk. If you feel your question has not been answered below, please send us an e-mail at info@grandturkcc.com and we will respond within 48 hours.
Q: What are the prices of the shore excursions listed on your web site and how do I book them?
A: All excursions listed on the GTCC web site are sold exclusively through the cruise lines who call here. Visit the Shore Excursions section of your cruise lines web site for information on prices and to book excursions. The excursions listed on this website are only a sampling of the excursions your cruise line may offer.
Q: I see that my cruise line is not offering some of the excursions you have posted on your web site. Can I book these directly with you?
A: Unfortunately no. Excursions can only be booked through the cruise lines.
Q: Is there a place to rent a car for the day in Grand Turk?
A: A car rental store is located within the Grand Turk Cruise Center near the tour and taxi departure area. Driving is on the left and seat belts are mandatory.
Q: What is the cost to use the facilities at the Grand Turk Cruise Center (pool, beach, etc.)?
A: There is no charge to use the pool, beach and loungers. Snorkel Equipment, beach floats and shade “clam shells” can be rented at the Beach Rental Hut on the beach. Private air-conditioned pool cabanas are also available for rent through your cruise line.
Q: Do we need to bring our own beach towels from the ship or does the facility provide them for us. If you do, is there a cost?
A: You will need to bring your own towels ashore with you. The cruise lines would also be grateful if you would take them back on board.
Q: I see that we have a scheduled call to Grand Turk on my cruise itinerary, but I do not see it on your schedule?
A: Our schedule is based on the latest information we receive from the cruise lines, however, occasionally cruise lines will make changes to their original itinerary for operational reasons. Please inquire directly with your cruise line as to these changes.
Q: Where can I purchase Turks & Caicos Islands stamps?
A: TCI stamps are available at the Philatelic Bureau located within GTCC.
Q: Where can I obtain maps and additional tourist information?
A: The Turks & Caicos Tourist Board has a manned information kiosk located near the tour and taxi departure area.
Q: How much does it cost for a taxi to the different points of interest on Grand Turk?
A: Please refer to the section entitled Taxi Information on the Island Information page of this web site. The taxis in Grand Turk are not metered. Confirm your trip and price with your taxi driver before departing the port.
Q: Is there a bank near the cruise center?
A: There is a Scotiabank ATM located at the entrance to the airport which is less than a mile from the cruise center. There is a First Caribbean Bank ATM at the Cruise Center right next to Harley Davidson store. The U.S. dollar is used in the Turks & Caicos.
Q: Can I visit Providenciales during my visit to Grand Turk?
A: No, Providenciales or Provo as the locals call it, is approximately 70 miles from Grand Turk. The only way to reach Provo is by air and typically the cruise ship's time in port and the airline schedules would not permit this trip.
Q: Can I buy a ticket for the FlowRider surfing attraction or rent a pool cabana once we have arrived in Grand Turk?
A: Your ship's shore excursion staff can sell tickets onboard the ship or you can visit the FlowRider shop located next to the swimming pool to purchase FlowRider tickets or rent a pool cabana (space is limited).
Q: Where is the best shopping on Grand Turk?
A: Without a doubt the best shopping is located at the cruise center. In Cockburn Town one will find a few craft kiosks and general merchandise stores geared mainly to those who live on Grand Turk. (Small grocery stores, hardware store, gas stations, etc.)
Q: Can I walk into town?
A: Yes, however the walk is approximately 3 miles. Please be advised that it's a very hot walk and there are no sidewalks.